To all our friends and customers,
Further to the Government’s announcement yesterday, we wanted to advise you that with the full support of our staff, we remain open. Our commitment to the standards we aim to achieve, service by service, will remain undimmed and we promise that you will always receive the warmest of welcomes here. We want to reassure you that we are also, of course, more than maintaining complete adherence to guidelines set out by the Government and the WHO.
In the light of Government advice, we also fully understand why customers would wish to cancel at this time and are completely sympathetic to your reasons. In attempting to find an appropriate balance given the news coverage and the complete dominance of Coronavirus in all aspects of life – we are also pragmatically assuming that all of our customers are fully aware of the situation and are also taking their responsibilities to themselves and to others in coming here seriously. That same assumption is why we are continuing to take reservations for the restaurant and for the rooms, and we heartily thank our many friends for their loyalty in doing so.
We are more than aware that we can be of use to our community in the coming weeks, and are working closely with local bodies as to how we might best utilise our kitchens and people! Further, we hope to develop provisions such as takeaway services, offer value-added vouchers for future use, but we will update you as these plans unfold.
Please watch this space and in the meantime please accept our sincerest best wishes as we all try to work through this difficult period.
The Riverside Inn